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The Consumer Protection Division responds to consumer complaints about unfair and misleading practices by health care organizations by engaging in an informal resolution process. Know your rights as a patient and understand the steps to ensure getting the best care.
Health Insurance/Health Savings Programs
Medical Bills/Prescription Drug Costs
Medicare/Medicaid
Arkansas Department of Health
4815 West Markham Street
Little Rock, AR 72205
(501) 681-2000/(800) 462-0599
Arkansas Department of Human Services
Donaghey Plaza
P.O. Box 1437
Little Rock, AR 72203
(501) 682-1001
ARKids First Health Insurance
Arkansas Insurance Department Consumer Services Division
1200 West Third Street
Little Rock, AR 72201
(501) 371-2640/(800) 852-5494
Fax: 501-371-2749
Complaints: Insurance.Arkansas.gov/Complaint
Community Health Centers of Arkansas
119 South Izard Street
Little Rock, AR 72201
(501) 374-8225/(877) 666-CHCA
Health Insurance Portability and Accountability Act (HIPAA)
HHS.gov/PrivacyFrequently asked questions for individuals and file a complaint
